2024-08-20 SEC Press pdf 149 KB 16,317 chars

In re Equiniti Trust Company

summary

Equiniti Trust Company, LLC violated Section 17A(d) and Rule 17Ad-12 by failing to safeguard client securities and funds, resulting in two cyber incidents in 2022 and 2023 that caused a $4.08 million net loss—$3.78 million from a spoofed email scheme and $300,000 from unauthorized access via stolen Social Security numbers—leading to an $850,000 SEC penalty, censure, and a cease-and-desist order.

paragraph

Equiniti Trust Company, LLC, a registered transfer agent, willfully violated Section 17A(d) and Rule 17Ad-12 by failing to protect client securities and funds from cyber fraud. In September 2022, a threat actor impersonated an issuer client via spoofed email, tricking Equiniti into issuing and liquidating millions of shares, resulting in a $3.78 million loss; in April 2023, another actor used stolen Social Security numbers to access shareholder accounts and liquidate $300,000 in assets. The SEC imposed an $850,000 civil penalty, a censure, and a cease-and-desist order, citing systemic failures in verification protocols, employee training, and internal controls despite prior warnings.

narrative

Equiniti Trust Company, LLC, formerly American Stock Transfer & Trust Company, LLC, was found by the SEC to have willfully violated Section 17A(d) and Rule 17Ad-12 by failing to ensure the safekeeping of client securities and protection of client funds against misuse. In September 2022, a threat actor impersonated an issuer client through a spoofed email, deceiving Equiniti into issuing, liquidating, and transferring $3.78 million in proceeds to Hong Kong bank accounts. In April 2023, a separate actor used Social Security numbers obtained externally to compromise shareholder accounts, liquidating $300,000 in securities and transferring the funds externally. Although Equiniti had issued internal warnings in January 2022 about email fraud and call-back protocols, it failed to enforce them through training, verification audits, or system improvements. The SEC determined these failures were systemic and resulted from willful neglect of regulatory obligations. Equiniti consented to a cease-and-desist order, a $850,000 civil penalty, and a formal censure, while agreeing to fully reimburse affected clients and implement enhanced cybersecurity controls. The SEC also required Equiniti to report any offsets from investor lawsuits within 30 days, though such recoveries do not reduce the penalty.

Enriched metadata

Scheme
cyber-fraud (100%)
Outcome
settled
Civil penalty
$850,000
Victim loss
$4,780,000
Classified cyber-fraud(confidence 100%). No EDGAR filing fingerprint (criminal/DOJ-side scheme). detection rule →
Statutes
31 U.S.C. § 3717SECTIONS 17A AND 21C OF THE SECURITIES EXCHANGE ACTSECTIONS 17A AND 21C OF THE SECURITIES EXCHANGE ACT
Parties
Securities and Exchange CommissionEquiniti Trust CompanyLLC f/k/a American Stock Transfer & Trust Company, LLC
Keywords
respondenttransfertrust companythreat actoraccountscommissionamerican stockstock transferexchangesecurities exchangetrustcompanysecuritiesissuerequiniti trust

Extracted insights

Dollar amounts 6
  • $4.78M $4.78 million $1M–$10M
  • $4.08M $4.08 million $1M–$10M
  • $1.60M $1.6 million $1M–$10M
  • $1.00M $1 million $1M–$10M
  • $850K $850,000 $100K–$1M
  • $300K $300,000 $100K–$1M
Entities 4
  • company a new york limited liability trust company
  • company equiniti trust company, llc
  • agency Securities and Exchange Commission
  • person unknown threat actor
Triples 17
  • Securities And Exchange Commission instituted proceedings against Equiniti Trust Company, Llc
  • Equiniti Trust Company, Llc submitted Offer Of Settlement
  • Securities And Exchange Commission accepted Offer Of Settlement
  • Equiniti Trust Company, Llc violated Section 17A(D) Of The Exchange Act
  • Equiniti Trust Company, Llc violated Rule 17Ad-12
  • Equiniti Trust Company, Llc suffered Two Separate Cyber Incidents
  • Equiniti Trust Company, Llc lost Approximately $4.08 Million In Client Funds
  • Unknown Threat Actor impersonated Issuer-Client Contact
  • Unknown Threat Actor directed American Stock Transfer To Issue Shares
  • Unknown Threat Actor sent Proceeds To Bank Accounts In Hong Kong
  • Unknown Threat Actor used Fraudulently Obtained Social Security Numbers
  • Unknown Threat Actor gained access to Online Accounts Maintained By American Stock Transfer
  • Unknown Threat Actor liquidated Shares In Those Accounts
  • Unknown Threat Actor sent Proceeds To External Bank Accounts
  • Equiniti Trust Company, Llc failed to assure Safekeeping Of Securities In Its Custody
  • Equiniti Trust Company, Llc failed to assure Protection Of Funds Against Misuse
  • Equiniti Trust Company, Llc is A New York Limited Liability Trust Company
Text layers
Extracted body text (16,317c)

 
UNITED STATES OF AMERICA 
Before the 
SECURITIES AND EXCHANGE COMMISSION 
 
 
SECURITIES EXCHANGE ACT OF 1934 
Release No. 100780 / August 20, 2024 
 
ADMINISTRATIVE PROCEEDING 
File No. 3-22024 
  
 
In the Matter of 
 
Equiniti Trust Company, 
LLC f/k/a American Stock 
Transfer & Trust Company, 
LLC 
 
Respondent. 
 
ORDER INSTITUTING 
ADMINISTRATIVE AND CEASE-AND-
DESIST PROCEEDINGS, PURSUANT TO 
SECTIONS 17A AND 21C OF THE 
SECURITIES EXCHANGE ACT OF 1934, 
MAKING FINDINGS, AND IMPOSING 
REMEDIAL SANCTIONS AND A CEASE-
AND-DESIST ORDER 
  
I. 
 The Securities and Exchange Commission (“Commission”) deems it appropriate and in the 
public interest that public administrative and cease-and-desist proceedings be, and hereby are, 
instituted pursuant to Sections 17A and 21C of the Securities Exchange Act of 1934 (“Exchange 
Act”) against Equiniti Trust Company, LLC f/k/a American Stock Transfer & Trust Company, 
LLC (“American Stock Transfer” or “Respondent”). 
 
II. 
 In anticipation of the institution of these proceedings, Respondent has submitted an Offer 
of Settlement (the “Offer”) which the Commission has determined to accept.  Solely for the 
purpose of these proceedings and any other proceedings brought by or on behalf of the 
Commission, or to which the Commission is a party, and without admitting or denying the findings 
herein, except as to the Commission’s jurisdiction over Respondent and the subject matter of these 
proceedings, which are admitted, Respondent consents to the entry of this Order Instituting 
Administrative and Cease-and-Desist Proceedings, Pursuant to Sections 17A and 21C of the 
Securities Exchange Act of 1934, Making Findings, and Imposing Remedial Sanctions and a 
Cease-and-Desist Order (“Order”), as set forth below.   

 
 
2 
III. 
 On the basis of this Order and Respondent’s Offer, the Commission finds that:  
 
Summary 
1. This matter concerns violations of Section 17A(d) of the Exchange Act and Rule 
17Ad-12 thereunder by registered transfer agent American Stock Transfer by failing to assure that: 
(i) all securities in its custody or possession related to its transfer agent activities were held in 
safekeeping and were handled, in light of all facts and circumstances, in a manner reasonably free 
from risk of theft, loss or destruction, and (ii) all funds in its custody or possession related to its 
transfer agent activities were protected, in light of all facts and circumstances, against misuse.   
2. Respondent suffered two separate cyber incidents in 2022 and 2023, respectively, 
that led to the net loss of approximately $4.08 million total in client funds.  First, in September 
2022, an unknown threat actor impersonating an issuer-client contact of Respondent successfully 
directed American Stock Transfer to issue millions of the issuer’s shares, liquidate them, and then 
send the proceeds to bank accounts located in Hong Kong.  Second, in April 2023, an unknown and 
apparently different threat actor used Social Security numbers fraudulently obtained outside of 
Respondent’s systems to gain access to certain online accounts maintained by American Stock 
Transfer that contained securities of shareholders of American Stock Transfer’s public-issuer 
clients.  The threat actor liquidated shares in those accounts and sent the proceeds to external bank 
accounts.  In both instances, American Stock Transfer did not assure that it held securities in its 
custody and possession in safekeeping and handled them in a manner reasonably free from risk of 
theft, and did not assure that it protected funds in its custody and possession against misuse.  
3. Based on the foregoing, and as described in further detail below, Respondent 
willfully violated Section 17A(d) of the Exchange Act and Rule 17Ad-12 thereunder. 
Respondent 
4. Equiniti Trust Company, LLC f/k/a American Stock Transfer & Trust 
Company, LLC is a New York limited liability trust company based in New York, New York.  
Respondent initially registered as a transfer agent with the Commission in 2002 under the name 
“American Stock Transfer & Trust Company, LLC.”  Effective as of June 30, 2023, Respondent 
merged with Equiniti Trust Company (“EQ Trust”), a registered transfer agent, with Respondent as 
the surviving entity.  Immediately upon closing of the merger, Respondent amended its Certificate 
of Organization to change its name to “Equiniti Trust Company, LLC.”  In September 2023, EQ 
Trust withdrew its registration as a transfer agent with the Commission.   
Facts 
September 2022 Incident 
5. In January 2022, Respondent sent a company communication by email to 
employees involved in processing client payments, including relationship managers who interacted 
directly with Respondent’s public-issuer clients, alerting them to increasing industry-wide incidents 
of fraud, providing guidance, and warning them to be on alert for fraudulent wire transfer requests 

 
 
3 
sent by email.  Along with the warnings in the email, Respondent instructed employees to never 
rely on a client’s emailed request alone and to always perform a call-back to the requestor using a 
client telephone number from Respondent’s system of record to verify the emailed request.  
Respondent also cautioned employees to pay attention to requestors’ email addresses because threat 
actors often masquerade as clients by using email domains that appear identical to the clients’ real 
domains at first glance but actually have slight differences.  However, beyond identifying necessary 
mitigation strategies and distributing these initial instructions, Respondent did not take additional 
steps to implement the safeguards and procedures outlined in the warning email.  For example, 
Respondent did not confirm that the January 2022 warning email was read by its recipients, provide 
training to its employees on this topic, or otherwise ensure that call-backs were performed or that 
the other risk mitigation steps outlined in the warning email were acknowledged and followed.          
6. In September 2022, an unknown threat actor outside of Respondent joined an 
existing email chain that included the client contact at a U.S.-based public-issuer client of 
Respondent (the “Issuer”), the Issuer’s relationship manager at Respondent, and an external 
financial management adviser to the Issuer.  Pretending to be the Issuer’s employee, the threat actor 
instructed Respondent to issue millions of new shares of the Issuer, liquidate those shares, and send 
the proceeds to bank accounts located in Hong Kong.  The threat actor concealed its identity by 
using an email domain that was almost identical to the real Issuer’s domain except for one letter, by 
imitating closely the verbal patterns and practices of the existing contact at the Issuer, and by 
sending its instructions as a continuation of the existing email chain rather than as a new stand-alone 
request.  The relationship manager at Respondent, who did not notice the altered email address used 
by the threat actor, did not take steps beyond replying to the email chain to verify that the Issuer did 
in fact want to issue and liquidate new shares and then transfer the proceeds to a foreign bank.  
7. Over the course of a month, at the direction of what appeared to be the Issuer but 
was actually the threat actor, Respondent issued approximately 5.3 million shares of the Issuer and 
then instructed a third-party broker-dealer to sell approximately 3.3 million of those new shares for 
about $4.78 million.  Respondent transferred all the proceeds to Hong Kong-based bank accounts.    
8. The Issuer eventually noticed in November 2022 that the number of its shares 
outstanding in the market was greater than reflected in its internal records.  The Issuer alerted 
Respondent, which investigated and then discovered the fraud and took action to claw back the 
funds that had been sent to Hong Kong.  Ultimately, Respondent was able to recover approximately 
$1 million and fully reimbursed the Issuer for the money lost as a result of the issuance and sale of 
the shares. 
April 2023 Incident 
9. Respondent’s online platform allowed individuals to create accounts to purchase 
shares of Respondent’s public-issuer clients.  These orders were executed by third-party broker-
dealers.  Individuals could also use their accounts to receive share issuances.  To create these 
accounts, individuals had to use, among other information, their Social Security numbers to create 
separate accounts for each issuer.  Respondent’s online platform had a default setting that 
automatically linked together accounts that shared the same Social Security number, which enabled 
an accountholder to view all of their issuer-specific accounts and conduct transactions from one 
central online portal.  This left Respondent’s online platform vulnerable to attack because accounts 
with identical Social Security numbers would be linked automatically even if other important 

 
 
4 
personal information, such as the accountholders’ names, addresses, or email addresses, did not 
match.  
10. In or before April 2023, an unknown threat actor opened online accounts with 
Respondent using stolen Social Security numbers of certain accountholders of Respondent that were 
obtained from outside of Respondent’s systems.  Those fraudulent accounts, which had fake names 
and addresses associated with them, were then linked to the accountholders’ legitimate accounts and 
used by the threat actor to transfer cash from those accounts to a third-party bank.  Although the 
Social Security numbers belonged to certain of Respondent’s accountholders, there is no evidence 
that the threat actor breached Respondent’s systems or otherwise obtained the numbers from 
Respondent.  The source of the stolen numbers remains unknown.  The default settings put in place 
by Respondent allowed the threat actor to gain access to real customer accounts based solely on the 
matching Social Security numbers, notwithstanding that the names and other personal information 
associated with the fraudulent accounts did not match those of the legitimate accounts.  The threat 
actor then liquidated a certain number of securities and transferred a total of approximately $1.9 
million in proceeds out of the legitimate accounts to external bank accounts.   
11. Respondent did not notice or discover the fraudulent transfers on its own.  Instead, 
it learned of the transfers from the bank that handled the transfers, which flagged the transactions in 
April 2023.  After Respondent confirmed these were fraudulent transfers, the bank was able to pull 
back approximately $1.6 million, which represented all but around $300,000 of the fraudulently 
transferred cash.  In response to this cyber incident, Respondent shut down its online portal, began 
an investigation, and limited transactions to telephonic customer service assistance until August 
2023, when, among other enhancements to its systems, Respondent eliminated the ability to link 
accounts using only Social Security numbers.  Respondent also fully reimbursed the affected 
accountholders for the approximately $300,000 in lost funds.   
Violations 
12. As a result of the conduct described above, Respondent willfully
1
 violated Section 
17A(d) of the Exchange Act, which prohibits registered transfer agents from acting in contravention 
of the Commission’s rules and regulations, and Rule 17Ad-12 thereunder, which requires transfer 
agents to assure that all securities in their custody or possession related to their transfer agent 
activities are “held in safekeeping and are handled, in light of all facts and circumstances, in a 
manner reasonably free from risk of theft, loss or destruction,” and that all funds in their custody or 
possession related to their transfer agent activities are “protected, in light of all facts and 
circumstances, against misuse.” 
Respondent’s Cooperation and Remedial Efforts 
13. In determining to accept the Offer, the Commission considered the cooperation 
afforded the Commission staff and the remedial measures promptly undertaken by Respondent, 
 
1
 “Willfully,” for purposes of imposing relief under Section 17A of the Exchange Act, “‘means no more 
than that the person charged with the duty knows what he is doing.’”  Wonsover v. SEC, 205 F.3d 408, 
414 (D.C. Cir. 2000) (quoting Hughes v. SEC, 174 F.2d 969, 977 (D.C. Cir. 1949)).  There is no 
requirement that the actor “also be aware that he is violating one of the Rules or Acts.”  Tager v. SEC, 
344 F.2d 5, 8 (2d Cir. 1965). 

 
 
5 
including, but not limited to, hiring a Chief Control Officer responsible for overseeing cyber 
security, engaging a third-party cyber security firm to conduct a forensic review of Respondent’s 
systems, and fully reimbursing Respondent’s clients and accountholders for losses resulting from 
the cyber incidents.   
IV. 
 In view of the foregoing, the Commission deems it appropriate and in the public interest to 
impose the sanctions agreed to in Respondent’s Offer. 
 
 Accordingly, pursuant to Sections 17A and 21C of the Exchange Act, it is hereby 
ORDERED that: 
 
 A. Respondent cease and desist from committing or causing any violations and any 
future violations of Section 17A(d) of the Exchange Act and Rule 17Ad-12 thereunder.    
 
 B. Respondent is censured. 
 
 C.  Respondent shall, within 10 days of the entry of this Order, pay a civil money 
penalty in the amount of $850,000 to the Securities and Exchange Commission for transfer to the 
general fund of the United States Treasury, subject to Exchange Act Section 21F(g)(3).  If timely 
payment is not made, additional interest shall accrue pursuant to 31 U.S.C. § 3717. 
 
Payment must be made in one of the following ways:  
 
(1) Respondent may transmit payment electronically to the Commission, 
which will provide detailed ACH transfer/Fedwire instructions upon 
request;  
 
(2) Respondent may make direct payment from a bank account via Pay.gov 
through the SEC website at http://www.sec.gov/about/offices/ofm.htm; or  
 
(3)   Respondent may pay by certified check, bank cashier’s check, or United 
States postal money order, made payable to the Securities and Exchange 
Commission and hand-delivered or mailed to:  
 
Enterprise Services Center  
Accounts Receivable Branch  
HQ Bldg., Room 181, AMZ-341  
6500 South MacArthur Boulevard 
Oklahoma City, OK 73169 
 
 Payments by check or money order must be accompanied by a cover letter identifying 
Equiniti Trust Company, LLC f/k/a American Stock Transfer & Trust Company, LLC as a 
Respondent in these proceedings, and the file number of these proceedings; a copy of the cover 
letter and check or money order must be sent to Jason H. Lee, Associate Regional Director, 

 
 
6 
Division of Enforcement, San Francisco Regional Office, Securities and Exchange Commission, 
44 Montgomery Street, Suite 2800, San Francisco, CA 94104. 
  
D.  Amounts ordered to be paid as civil money penalties pursuant to this Order shall be 
treated as penalties paid to the government for all purposes, including all tax purposes.  To 
preserve the deterrent effect of the civil penalty, Respondent agrees that in any Related Investor 
Action, it shall not argue that it is entitled to, nor shall it benefit by, offset or reduction of any 
award of compensatory damages by the amount of any part of Respondent’s payment of a civil 
penalty in this action (“Penalty Offset”).  If the court in any Related Investor Action grants such a 
Penalty Offset, Respondent agrees that it shall, within 30 days after entry of a final order granting 
the Penalty Offset, notify the Commission’s counsel in this action and pay the amount of the 
Penalty Offset to the Securities and Exchange Commission.  Such a payment shall not be deemed 
an additional civil penalty and shall not be deemed to change the amount of the civil penalty 
imposed in this proceeding.  For purposes of this paragraph, a “Related Investor Action” means a 
private damages action brought against Respondent by or on behalf of one or more investors based 
on substantially the same facts as alleged in the Order instituted by the Commission in this 
proceeding. 
 
 By the Commission. 
 
 
 
Vanessa A. Countryman 
Secretary 
 
OCR text (16,564c · tika · 95% conf)
UNITED STATES OF AMERICA 

Before the 

SECURITIES AND EXCHANGE COMMISSION 

 

 

SECURITIES EXCHANGE ACT OF 1934 

Release No. 100780 / August 20, 2024 

 

ADMINISTRATIVE PROCEEDING 

File No. 3-22024 

  

 

In the Matter of 

 

Equiniti Trust Company, 

LLC f/k/a American Stock 

Transfer & Trust Company, 

LLC 

 

Respondent. 

 

ORDER INSTITUTING 

ADMINISTRATIVE AND CEASE-AND-

DESIST PROCEEDINGS, PURSUANT TO 

SECTIONS 17A AND 21C OF THE 

SECURITIES EXCHANGE ACT OF 1934, 

MAKING FINDINGS, AND IMPOSING 

REMEDIAL SANCTIONS AND A CEASE-

AND-DESIST ORDER 

  

I. 

 The Securities and Exchange Commission (“Commission”) deems it appropriate and in the 

public interest that public administrative and cease-and-desist proceedings be, and hereby are, 

instituted pursuant to Sections 17A and 21C of the Securities Exchange Act of 1934 (“Exchange 

Act”) against Equiniti Trust Company, LLC f/k/a American Stock Transfer & Trust Company, 

LLC (“American Stock Transfer” or “Respondent”). 

 

II. 

 In anticipation of the institution of these proceedings, Respondent has submitted an Offer 

of Settlement (the “Offer”) which the Commission has determined to accept.  Solely for the 

purpose of these proceedings and any other proceedings brought by or on behalf of the 

Commission, or to which the Commission is a party, and without admitting or denying the findings 

herein, except as to the Commission’s jurisdiction over Respondent and the subject matter of these 

proceedings, which are admitted, Respondent consents to the entry of this Order Instituting 

Administrative and Cease-and-Desist Proceedings, Pursuant to Sections 17A and 21C of the 

Securities Exchange Act of 1934, Making Findings, and Imposing Remedial Sanctions and a 

Cease-and-Desist Order (“Order”), as set forth below.   



 

 

2 

III. 

 On the basis of this Order and Respondent’s Offer, the Commission finds that:  

 

Summary 

1. This matter concerns violations of Section 17A(d) of the Exchange Act and Rule 

17Ad-12 thereunder by registered transfer agent American Stock Transfer by failing to assure that: 

(i) all securities in its custody or possession related to its transfer agent activities were held in 

safekeeping and were handled, in light of all facts and circumstances, in a manner reasonably free 

from risk of theft, loss or destruction, and (ii) all funds in its custody or possession related to its 

transfer agent activities were protected, in light of all facts and circumstances, against misuse.   

2. Respondent suffered two separate cyber incidents in 2022 and 2023, respectively, 

that led to the net loss of approximately $4.08 million total in client funds.  First, in September 

2022, an unknown threat actor impersonating an issuer-client contact of Respondent successfully 

directed American Stock Transfer to issue millions of the issuer’s shares, liquidate them, and then 

send the proceeds to bank accounts located in Hong Kong.  Second, in April 2023, an unknown and 

apparently different threat actor used Social Security numbers fraudulently obtained outside of 

Respondent’s systems to gain access to certain online accounts maintained by American Stock 

Transfer that contained securities of shareholders of American Stock Transfer’s public-issuer 

clients.  The threat actor liquidated shares in those accounts and sent the proceeds to external bank 

accounts.  In both instances, American Stock Transfer did not assure that it held securities in its 

custody and possession in safekeeping and handled them in a manner reasonably free from risk of 

theft, and did not assure that it protected funds in its custody and possession against misuse.  

3. Based on the foregoing, and as described in further detail below, Respondent 

willfully violated Section 17A(d) of the Exchange Act and Rule 17Ad-12 thereunder. 

Respondent 

4. Equiniti Trust Company, LLC f/k/a American Stock Transfer & Trust 

Company, LLC is a New York limited liability trust company based in New York, New York.  

Respondent initially registered as a transfer agent with the Commission in 2002 under the name 

“American Stock Transfer & Trust Company, LLC.”  Effective as of June 30, 2023, Respondent 

merged with Equiniti Trust Company (“EQ Trust”), a registered transfer agent, with Respondent as 

the surviving entity.  Immediately upon closing of the merger, Respondent amended its Certificate 

of Organization to change its name to “Equiniti Trust Company, LLC.”  In September 2023, EQ 

Trust withdrew its registration as a transfer agent with the Commission.   

Facts 

September 2022 Incident 

5. In January 2022, Respondent sent a company communication by email to 

employees involved in processing client payments, including relationship managers who interacted 

directly with Respondent’s public-issuer clients, alerting them to increasing industry-wide incidents 

of fraud, providing guidance, and warning them to be on alert for fraudulent wire transfer requests 



 

 

3 

sent by email.  Along with the warnings in the email, Respondent instructed employees to never 

rely on a client’s emailed request alone and to always perform a call-back to the requestor using a 

client telephone number from Respondent’s system of record to verify the emailed request.  

Respondent also cautioned employees to pay attention to requestors’ email addresses because threat 

actors often masquerade as clients by using email domains that appear identical to the clients’ real 

domains at first glance but actually have slight differences.  However, beyond identifying necessary 

mitigation strategies and distributing these initial instructions, Respondent did not take additional 

steps to implement the safeguards and procedures outlined in the warning email.  For example, 

Respondent did not confirm that the January 2022 warning email was read by its recipients, provide 

training to its employees on this topic, or otherwise ensure that call-backs were performed or that 

the other risk mitigation steps outlined in the warning email were acknowledged and followed.          

6. In September 2022, an unknown threat actor outside of Respondent joined an 

existing email chain that included the client contact at a U.S.-based public-issuer client of 

Respondent (the “Issuer”), the Issuer’s relationship manager at Respondent, and an external 

financial management adviser to the Issuer.  Pretending to be the Issuer’s employee, the threat actor 

instructed Respondent to issue millions of new shares of the Issuer, liquidate those shares, and send 

the proceeds to bank accounts located in Hong Kong.  The threat actor concealed its identity by 

using an email domain that was almost identical to the real Issuer’s domain except for one letter, by 

imitating closely the verbal patterns and practices of the existing contact at the Issuer, and by 

sending its instructions as a continuation of the existing email chain rather than as a new stand-alone 

request.  The relationship manager at Respondent, who did not notice the altered email address used 

by the threat actor, did not take steps beyond replying to the email chain to verify that the Issuer did 

in fact want to issue and liquidate new shares and then transfer the proceeds to a foreign bank.  

7. Over the course of a month, at the direction of what appeared to be the Issuer but 

was actually the threat actor, Respondent issued approximately 5.3 million shares of the Issuer and 

then instructed a third-party broker-dealer to sell approximately 3.3 million of those new shares for 

about $4.78 million.  Respondent transferred all the proceeds to Hong Kong-based bank accounts.    

8. The Issuer eventually noticed in November 2022 that the number of its shares 

outstanding in the market was greater than reflected in its internal records.  The Issuer alerted 

Respondent, which investigated and then discovered the fraud and took action to claw back the 

funds that had been sent to Hong Kong.  Ultimately, Respondent was able to recover approximately 

$1 million and fully reimbursed the Issuer for the money lost as a result of the issuance and sale of 

the shares. 

April 2023 Incident 

9. Respondent’s online platform allowed individuals to create accounts to purchase 

shares of Respondent’s public-issuer clients.  These orders were executed by third-party broker-

dealers.  Individuals could also use their accounts to receive share issuances.  To create these 

accounts, individuals had to use, among other information, their Social Security numbers to create 

separate accounts for each issuer.  Respondent’s online platform had a default setting that 

automatically linked together accounts that shared the same Social Security number, which enabled 

an accountholder to view all of their issuer-specific accounts and conduct transactions from one 

central online portal.  This left Respondent’s online platform vulnerable to attack because accounts 

with identical Social Security numbers would be linked automatically even if other important 



 

 

4 

personal information, such as the accountholders’ names, addresses, or email addresses, did not 

match.  

10. In or before April 2023, an unknown threat actor opened online accounts with 

Respondent using stolen Social Security numbers of certain accountholders of Respondent that were 

obtained from outside of Respondent’s systems.  Those fraudulent accounts, which had fake names 

and addresses associated with them, were then linked to the accountholders’ legitimate accounts and 

used by the threat actor to transfer cash from those accounts to a third-party bank.  Although the 

Social Security numbers belonged to certain of Respondent’s accountholders, there is no evidence 

that the threat actor breached Respondent’s systems or otherwise obtained the numbers from 

Respondent.  The source of the stolen numbers remains unknown.  The default settings put in place 

by Respondent allowed the threat actor to gain access to real customer accounts based solely on the 

matching Social Security numbers, notwithstanding that the names and other personal information 

associated with the fraudulent accounts did not match those of the legitimate accounts.  The threat 

actor then liquidated a certain number of securities and transferred a total of approximately $1.9 

million in proceeds out of the legitimate accounts to external bank accounts.   

11. Respondent did not notice or discover the fraudulent transfers on its own.  Instead, 

it learned of the transfers from the bank that handled the transfers, which flagged the transactions in 

April 2023.  After Respondent confirmed these were fraudulent transfers, the bank was able to pull 

back approximately $1.6 million, which represented all but around $300,000 of the fraudulently 

transferred cash.  In response to this cyber incident, Respondent shut down its online portal, began 

an investigation, and limited transactions to telephonic customer service assistance until August 

2023, when, among other enhancements to its systems, Respondent eliminated the ability to link 

accounts using only Social Security numbers.  Respondent also fully reimbursed the affected 

accountholders for the approximately $300,000 in lost funds.   

Violations 

12. As a result of the conduct described above, Respondent willfully1 violated Section 

17A(d) of the Exchange Act, which prohibits registered transfer agents from acting in contravention 

of the Commission’s rules and regulations, and Rule 17Ad-12 thereunder, which requires transfer 

agents to assure that all securities in their custody or possession related to their transfer agent 

activities are “held in safekeeping and are handled, in light of all facts and circumstances, in a 

manner reasonably free from risk of theft, loss or destruction,” and that all funds in their custody or 

possession related to their transfer agent activities are “protected, in light of all facts and 

circumstances, against misuse.” 

Respondent’s Cooperation and Remedial Efforts 

13. In determining to accept the Offer, the Commission considered the cooperation 

afforded the Commission staff and the remedial measures promptly undertaken by Respondent, 

 
1 “Willfully,” for purposes of imposing relief under Section 17A of the Exchange Act, “‘means no more 

than that the person charged with the duty knows what he is doing.’”  Wonsover v. SEC, 205 F.3d 408, 

414 (D.C. Cir. 2000) (quoting Hughes v. SEC, 174 F.2d 969, 977 (D.C. Cir. 1949)).  There is no 

requirement that the actor “also be aware that he is violating one of the Rules or Acts.”  Tager v. SEC, 

344 F.2d 5, 8 (2d Cir. 1965). 



 

 

5 

including, but not limited to, hiring a Chief Control Officer responsible for overseeing cyber 

security, engaging a third-party cyber security firm to conduct a forensic review of Respondent’s 

systems, and fully reimbursing Respondent’s clients and accountholders for losses resulting from 

the cyber incidents.   

IV. 

 In view of the foregoing, the Commission deems it appropriate and in the public interest to 

impose the sanctions agreed to in Respondent’s Offer. 

 

 Accordingly, pursuant to Sections 17A and 21C of the Exchange Act, it is hereby 

ORDERED that: 

 

 A. Respondent cease and desist from committing or causing any violations and any 

future violations of Section 17A(d) of the Exchange Act and Rule 17Ad-12 thereunder.    

 

 B. Respondent is censured. 

 

 C.  Respondent shall, within 10 days of the entry of this Order, pay a civil money 

penalty in the amount of $850,000 to the Securities and Exchange Commission for transfer to the 

general fund of the United States Treasury, subject to Exchange Act Section 21F(g)(3).  If timely 

payment is not made, additional interest shall accrue pursuant to 31 U.S.C. § 3717. 

 

Payment must be made in one of the following ways:  

 

(1) Respondent may transmit payment electronically to the Commission, 

which will provide detailed ACH transfer/Fedwire instructions upon 

request;  

 

(2) Respondent may make direct payment from a bank account via Pay.gov 

through the SEC website at http://www.sec.gov/about/offices/ofm.htm; or  

 

(3)   Respondent may pay by certified check, bank cashier’s check, or United 

States postal money order, made payable to the Securities and Exchange 

Commission and hand-delivered or mailed to:  

 

Enterprise Services Center  

Accounts Receivable Branch  

HQ Bldg., Room 181, AMZ-341  

6500 South MacArthur Boulevard 

Oklahoma City, OK 73169 

 

 Payments by check or money order must be accompanied by a cover letter identifying 

Equiniti Trust Company, LLC f/k/a American Stock Transfer & Trust Company, LLC as a 

Respondent in these proceedings, and the file number of these proceedings; a copy of the cover 

letter and check or money order must be sent to Jason H. Lee, Associate Regional Director, 



 

 

6 

Division of Enforcement, San Francisco Regional Office, Securities and Exchange Commission, 

44 Montgomery Street, Suite 2800, San Francisco, CA 94104. 

  

D.  Amounts ordered to be paid as civil money penalties pursuant to this Order shall be 

treated as penalties paid to the government for all purposes, including all tax purposes.  To 

preserve the deterrent effect of the civil penalty, Respondent agrees that in any Related Investor 

Action, it shall not argue that it is entitled to, nor shall it benefit by, offset or reduction of any 

award of compensatory damages by the amount of any part of Respondent’s payment of a civil 

penalty in this action (“Penalty Offset”).  If the court in any Related Investor Action grants such a 

Penalty Offset, Respondent agrees that it shall, within 30 days after entry of a final order granting 

the Penalty Offset, notify the Commission’s counsel in this action and pay the amount of the 

Penalty Offset to the Securities and Exchange Commission.  Such a payment shall not be deemed 

an additional civil penalty and shall not be deemed to change the amount of the civil penalty 

imposed in this proceeding.  For purposes of this paragraph, a “Related Investor Action” means a 

private damages action brought against Respondent by or on behalf of one or more investors based 

on substantially the same facts as alleged in the Order instituted by the Commission in this 

proceeding. 

 

 By the Commission. 

 

 

 

Vanessa A. Countryman 

Secretary