In the Matter of : AND CEASE-AND-DESIST PROCEEDINGS,
Frederick O. Kraus, former president and CFO of GunnAllen Financial, aided and abetted violations of Regulation S-P by authorizing the transfer of nonpublic customer data for 16,000 accounts—valued at $850 million—to a departing sales manager via unsecured thumb drive, without providing adequate opt-out notice or safeguards, leading to an SEC cease-and-desist order, censure, and a $20,000 fine.
Frederick O. Kraus, as president and CFO of GunnAllen Financial, authorized the transfer of nonpublic customer information for approximately 16,000 direct application accounts—valued at $850 million—to a National Sales Manager, who downloaded the data onto a portable thumb drive before joining a competitor. This action violated Rules 7(a) and 10(a)(1) of Regulation S-P by failing to provide customers with reasonable notice and an opportunity to opt out of the disclosure, and breached Rule 30(a) by allowing sensitive data to be transferred without adequate security measures. The SEC found Kraus willfully caused and aided these violations, resulting in a cease-and-desist order, censure, and a $20,000 civil penalty payable in four installments, which he accepted without admitting or denying the allegations except as to jurisdiction.
Frederick O. Kraus, who served as president, CFO, and Director of Supervision at GunnAllen Financial, authorized the transfer of nonpublic customer data for approximately 16,000 direct application accounts—valued at $850 million—to the firm’s National Sales Manager during the company’s liquidation phase in early 2010. On or before April 23, 2010, the Sales Manager downloaded this sensitive information—including names, addresses, account numbers, and values—onto a personal thumb drive, in violation of GunnAllen’s obligation under Rule 30(a) of Regulation S-P to safeguard customer data. Two weeks after joining a new broker-dealer, the Sales Manager mailed letters on GunnAllen letterhead, approved by Kraus, notifying customers of the transfer but failing to provide clear opt-out procedures, contact details, or the identity of the new firm, thereby violating Rules 7(a) and 10(a)(1). The SEC determined that Kraus willfully caused and aided these violations by approving the transfer method and the misleading customer notice. As part of a settlement, Kraus consented to an SEC cease-and-desist order, was formally censured, and agreed to pay a $20,000 civil penalty in four installments, without admitting or denying the findings except as to the Commission’s jurisdiction. The case underscores the regulatory consequences of mishandling customer data during broker-dealer wind-downs and the personal liability of senior officers for compliance failures.
Extracted insights
- $850.00M $850 million $100M–$1B
- $20K $20,000 $10K–$100K
- $5K $5,000 <$10K
- company gunnallen financial, inc.
- agency the securities and exchange commission
- The Securities and Exchange Commission deems appropriate public administrative and cease-and-desist proceedings
- Respondent submitted an Offer of Settlement
- The Commission determined to accept the Offer
- Respondent consents to the entry of this Order
- GunnAllen Financial, Inc. violated Regulation S-P
- Kraus authorized the transfer of approximately 16,000 direct application accounts
- The Sales Manager downloaded nonpublic customer information for the 16,000 accounts
- The Sales Manager mailed a letter notifying the account holders
- The notice failed to provide customers with a reasonable opportunity to opt out of the transfer
- The Sales Manager supplied the broker-dealer receiving the accounts with nonpublic personal information
- GunnAllen violated Rule 10(a)(1) of Regulation S-P
UNITED STATES OF AMERICA
Before the
SECURITIES AND EXCHANGE COMMISSION
SECURTIES EXCHANGE ACT OF 1934
Release No. 64221 / April 7, 2011
ADMINISTRATIVE PROCEEDING
File No. 3-14326
______________________________
: ORDER INSTITUTING ADMINISTRATIVE
In the Matter of : AND CEASE-AND-DESIST PROCEEDINGS,
: PURSUANT TO SECTIONS 15(b) AND 21C
: OF THE SECURITIES EXCHANGE
Frederick O. Kraus, : ACT OF 1934, MAKING FINDINGS, AND
: IMPOSING REMEDIAL SANCTIONS AND
Respondent. : A CEASE-AND-DESIST ORDER
______________________________:
I.
The Securities and Exchange Commission (“Commission”) deems it appropriate and in
the public interest that public administrative and cease-and-desist proceedings be, and hereby
are, instituted pursuant to Sections 15(b) and 21C of the Securities Exchange Act of 1934
(“Exchange Act”) against Frederick O. Kraus (“Kraus” or “Respondent”).
II.
In anticipation of the institution of these proceedings, Respondent has submitted an Offer
of Settlement (the “Offer”) which the Commission has determined to accept. Solely for the
purpose of these proceedings and any other proceedings brought by or on behalf of the
Commission, or to which the Commission is a party, and without admitting or denying the
findings herein, except as to the Commission’s jurisdiction over him and the subject matter of
these proceedings, which are admitted, Respondent consents to the entry of this Order Instituting
Administrative and Cease-and-Desist Proceedings Pursuant to Sections 15(b) and 21C of the
Securities Exchange Act of 1934, Making Findings, and Imposing Remedial Sanctions and a
Cease-and-Desist (“Order”), as set forth below.
III.
On the basis of this Order and Respondent’s Offer, the Commission finds that
1
:
Summary
These proceedings arise out of violations by GunnAllen Financial, Inc. (“GunnAllen”),
formerly a Tampa, Florida-based broker-dealer, of Regulation S-P which governs the privacy
and protection of consumer financial information. Between March and June 2010, as it was
winding down its business operations and planned to file for bankruptcy, GunnAllen’s president,
Kraus, authorized the transfer of approximately 16,000 direct application accounts to
GunnAllen’s National Sales Manager (the “Sales Manager”), and any broker-dealer with whom
the Sales Manager affiliated. Direct application accounts are those accounts held by the product
issuer, typically a mutual fund or insurance company.
On or before April 23, 2010, when the Sales Manager accepted employment with a new
broker-dealer and resigned from GunnAllen, he downloaded nonpublic customer information for
the 16,000 accounts on a portable thumb drive. Two weeks after joining the new broker-dealer,
the Sales Manager mailed a letter (its content was previously reviewed and approved by Kraus),
on GunnAllen letterhead notifying the account holders that GunnAllen could no longer service
the accounts, that he and his business partner were servicing the accounts, and advising them of
their right to “opt out” of the transfer. This after the fact notice failed to provide customers with
a reasonable opportunity to opt out of the transfer because, among other things, it did not provide
procedures on how to exercise that right, contact information or even the identity of the new
broker-dealer. Thereafter, the Sales Manager supplied the broker-dealer receiving the accounts
with nonpublic personal information for the 16,000 accounts, including the product custodian,
the account holder’s name and address, and the account number and value for each account.
GunnAllen’s transfer of this nonpublic information without providing its customers
reasonable notice to opt out violated Rule 10(a)(1) of Regulation S-P (17 C.F.R. §248.10(a)(1)),
which prohibits broker-dealers from disclosing nonpublic personal information they collect from
customers to nonaffiliated third parties unless they notify their customers of their right to opt out
of the disclosure in accordance with Rule 7(a) of Regulation S-P (17 C.F.R. §248.7(a)), and they
provide their customers with a reasonable opportunity to opt out of the disclosure. The customer
information was also transferred to the Sales Manager, and thereafter, the receiving broker, in a
manner that placed the information at substantial risk of unauthorized access and use in
contravention of GunnAllen’s obligation to ensure the security and confidentiality of the
information as required by Rule 30(a) of Regulation S-P (the “Safeguard Rule”) (17 C.F.R.
§248.30(a)). As a result, Kraus aided and abetted and caused GunnAllen’s violations of Rules
7(a), 10(a) and 30(a) of Regulation S-P.
Respondent
The findings herein are made pursuant to Respondent’s Offer of Settlement and are not binding on any other
persons or entities in this or any other proceeding.
2
1
1. Kraus, age 56, resides in St. Petersburg, Florida. From September 2009 to
September 2010, Kraus served as President of GunnAllen. Kraus also served as GunnAllen’s
Chief Financial Officer from October 2008 to September 2010, and the firm’s Director of
Supervision from January 2005 to August 2009.
GunnAllen Financial, Inc.
2. GunnAllen had a principal place of business in Tampa, Florida and was
registered with the Commission as a broker-dealer from March 1986 to April 2010. The firm
operated mostly under an independent contractor model and maintained franchise offices
nationwide. In March 2010, the Financial Industry Regulatory Authority (FINRA) determined
that GunnAllen did not have the requisite net capital to conduct business as a broker-dealer and
restricted its operations to liquidating securities transactions. Unable to raise the additional
capital it needed to continue to conduct business, in April 2010 GunnAllen discontinued its
operations, filed for bankruptcy, and submitted a Broker-Dealer Withdrawal, or “BDW”, Form
with the Commission withdrawing its registration. The withdrawal became effective on June 11,
2010.
The Account Transfers
3. As it was winding down its business operations in March and April 2010,
GunnAllen and its registered representatives transferred the firm’s customer accounts to other
broker-dealers. In addition to servicing the brokerage accounts held by its clearing firm,
GunnAllen serviced and was the broker of record on tens of thousands of direct application
accounts held by various mutual fund and variable annuity and insurance companies. As broker
of record on the direct application accounts, GunnAllen was entitled to the commissions, trailers
and other fees generated by the accounts.
4. On March 28, 2010, GunnAllen sent a letter, drafted by the Sales Manager but
reviewed and approved by Kraus, to all of the firm’s direct application account customers
notifying them that it expected to cease operations on March 31, 2010 (the “First Notice”). The
First Notice instructed customers that they had three options for arranging ongoing service of
their accounts: (i) they could contact their GunnAllen registered representative to make
arrangements to transfer their account to the new firm with which he or she associated, (ii) they
could contact a brokerage firm of their own choice and request their account be transferred to
that firm, or (iii) they could contact the mutual fund or variable annuity or insurance company
holding their investment directly to make arrangements for service.
5. However, on March 30, 2010, just two days after GunnAllen sent the First Notice,
Kraus authorized the transfer of approximately 16,000 direct application accounts serviced by
GunnAllen to the Sales Manager. Kraus executed “Block Broker-Dealer Change Authorization
for Directly Held Accounts” forms (the “Block Transfer Forms”) covering those accounts and
gave the signed Block Transfer Forms to the Sales Manager and another GunnAllen
representative with whom the Sales Manager planned to form a business partnership when
GunnAllen ceased doing business. By signing the Block Transfer Forms and turning them over
to the Sales Manager and his partner, Kraus authorized the transfer of the 16,000 accounts to any
3
broker-dealer that the Sales Manager and his partner chose to associate with after they left
GunnAllen.
6. In April 2010, while assisting Kraus in the wind down of GunnAllen’s business
operations, the Sales Manager and his partner sought employment with other brokerage firms by
offering, among other things, to transfer to them the direct application accounts for which they
held the Block Transfer Forms. On April 23, 2010, they were hired by another broker-dealer
registered with the Commission (the “Receiving Broker”). The Sales Manager and his partner
agreed to share 10% of the commissions, trailers and other fees generated by the accounts with
the Receiving Broker and to solicit the account holders to purchase additional products from the
Receiving Broker. On that same day, the Sales Manager resigned from GunnAllen.
7. On April 23, 2010, or shortly before then, the Sales Manager downloaded a
spreadsheet from a GunnAllen computer server or drive to a personal thumb drive and physically
removed it from the firm. The spreadsheet contained the custodian, account holder’s name and
address, account number and value of the approximately 16,000 direct application accounts
covered by the Block Transfer Forms authorized by Kraus. The spreadsheet indicated that the
direct application accounts included therein, in the aggregate, had a stated but not confirmed
estimated total value of $850 million as of March 23, 2010.
8. Two weeks after associating with the Receiving Broker, on May 14, 2010, the
Sales Manager sent the GunnAllen customers holding the direct application accounts a letter
notifying them that their accounts would be transferred to the brokerage firm he was newly
associated with unless they objected to the transfer within fifteen days of the date of the letter
(the “Second Notice”). Although the Sales Manager drafted and personally paid for the cost of
copying and mailing the letter, its content was reviewed and approved previously by Kraus, and
it was sent on GunnAllen letterhead. The Sales Manager engaged a third party vendor to copy
and mail the Second Notice on his behalf and supplied it with the customer names and addresses
he took from GunnAllen on his thumb drive.
9. After mailing the Second Notice, the Sales Manager contacted GunnAllen to see
if it had received notices from any customers seeking to opt out of the account transfer, but did
not take any other steps to verify customer objections to the transfer and, thereafter, e-mailed the
Receiving Broker the customer account information that he had taken from GunnAllen on his
thumb drive. His partner also supplied the Receiving Broker with the Block Transfer Forms
signed by Kraus.
10. Beginning on June 3, 2010, and continuing through at least June 7, 2010, the
Receiving Broker counter-signed the Block Transfer Forms accepting the direct application
accounts from GunnAllen. It also delivered the fully executed forms to the appropriate mutual
fund and variable annuity and insurance companies along with a letter instructing them to change
the broker of record on the direct application accounts from GunnAllen to the Receiving Broker.
4
Violations of the Privacy Rules
11. Rule 10(a) of Regulation S-P prohibits brokers and dealers, either directly or
through an affiliate, from disclosing nonpublic personal information about their customers to
nonaffiliated third parties unless they have provided their customers with a privacy notice
describing the nonpublic personal information they disclose, and notify their customers of their
right to opt out of any disclosure and afford them a reasonable opportunity to opt out of the
disclosure before it is made.
12. Rule 7(a) of Regulation S-P requires brokers and dealers to provide their
customers with opt out notices that are clear and conspicuous and that accurately explain
customers’ opt out rights. The notice must explicitly state that the broker or dealer discloses, or
reserves the right to disclose, nonpublic personal information about its customers and that they
have the right to opt out of any disclosure. Additionally, the notice must provide a reasonable
means by which customers can exercise their right to opt out.
13. GunnAllen violated Rules 7(a) and 10(a) of Regulation S-P by failing to provide
the direct application account customers whose accounts were transferred to the Receiving
Broker with proper notice and a reasonable opportunity to opt out of the transfer before
supplying their personal nonpublic information to the Sales Manager and the Receiving Broker.
Also, GunnAllen’s disclosure of the information was not covered by any exception from
Regulation S-P’s notice and opt out requirements, including an exception in Rule 14 of
Regulation S-P for disclosures that are required, or are a usual, appropriate, or acceptable
method, in connection with the transfer of accounts, because GunnAllen failed to obtain the
customers’ affirmative consent to transfer the direct applications accounts. The First and Second
Notices failed to inform account holders that GunnAllen would physically transfer or, in the case
of the Second Notice, had physically transferred, their account information. The Second Notice
also failed to provide account holders with a reasonable means to exercise their right to opt out
of the transfer, or sufficient time within which to do so. Further, the direct application account
customers were not provided with a paper or electronic form to object to the transfer although
Rule 7(a)(2)(iii) of Regulation S-P expressly states it is unreasonable “if the only means of
opting out is for the consumer to write his or her own letter to exercise the opt out right.”
Finally, the Second Notice provided only fifteen days to opt out of the transfer although the
circumstances did not warrant such a short response period.
14. As a result of the conduct described above, Kraus willfully aided and abetted and
caused GunnAllen’s violations of Rules 7(a) and 10(a) of Regulation S-P under the Exchange
Act.
Violations of the Safeguard Rule
15. Rule 30(a) of Regulation S-P, or the Safeguard Rule, requires every broker and
dealer to maintain policies and procedures that address administrative, technical, and physical
safeguards for the protection of customer records and information. The policies and procedures
must be reasonably designed to (1) insure the security and confidentiality of customer records
5
and information; (2) protect against any anticipated threats or hazards to the security or integrity
of customer records and information; and (3) protect against unauthorized access to or use of
customer records or information that could result in substantial harm or inconvenience to any
customer.
16. GunnAllen violated Rule 30(a) of Regulation S-P because it knew that there was a
reasonably foreseeable risk that its departing registered representatives would disclose customer
nonpublic personal information to successor brokerage firms but nonetheless failed to adopt, and
did not have in place while winding down its operations, any written policies or procedures
addressing the transfer and protection of such information.
17. As president of GunnAllen, Kraus was familiar with Regulation S-P and
GunnAllen’s responsibilities under the rule for maintaining the confidentiality and physical
security of the information that the firm collected from its customers. Nonetheless, he
knowingly placed customer information at substantial risk of unauthorized access and misuse
when he executed the Block Transfer Forms and authorized the Sales Manager to download
customer information for approximately 16,000 GunnAllen direct application accounts to a
personal thumb drive that he physically took from the firm.
18. As a result of the conduct described above, Kraus willfully aided and abetted and
caused GunnAllen’s violations of Rule 30(a) of Regulation S-P.
IV.
In view of the foregoing, the Commission deems it appropriate and in the public interest
to impose the sanctions agreed to in Respondent’s Offer.
Accordingly, pursuant to Sections 15(b) and 21C of the Exchange Act, it is hereby
ORDERED that:
A. Respondent Kraus cease and desist from committing or causing any violations and
any future violations of Rules 7(a), 10(a) and 30(a) of Regulation S-P under the Exchange Act.
B. R
espondent Kraus is censured.
C. Respondent Kraus shall pay a civil money penalty of $20,000 to the United States
Treasury. Payment shall be made in the following installments: $5,000 within 10 days of the
entry of this Order; $5,000 within 90 days of the entry of this Order; $5,000 within 180 days of
the entry of this Order; and $5,000 within 270 days of the entry of this Order. If any payment is
not made by the date the payment is required by this Order, the entire outstanding balance of the
civil penalty, plus any interest accrued pursuant to 31 U.S.C. 3717, shall be due and payable
immediately, without further application. Payments shall be: (A) made by wire transfer, United
States postal money order, certified check, bank cashier’s check, or bank money order; (B)
payable to the Securities and Exchange Commission; (C) hand-delivered or mailed to the Office
of Financial Management, Securities and Exchange Commission, Operations Center, 6432
6
General Green Way, Alexandria, VA 22312-0003; and (D) submitted under cover letter that
identifies Respondent’s name as a Respondent in these proceedings, the file number of these
proceedings, a copy of which cover letter and wire transfer, money order or check shall be sent
to Teresa J. Verges, Assistant Regional Director, Miami Regional Office, Securities and
Exchange Commission, 801 Brickell Avenue, Suite 1800, Miami, FL 33131.
By the Commission.
Elizabeth M. Murphy
Secretary
7
Service List
Rule 141 of the Commission's Rules of Practice provides that the Secretary, or another
duly authorized officer of the Commission, shall serve a copy of the Order Instituting
Administrative and Cease-and-Desist Proceedings, Pursuant to Sections 15(b) and 21C of the
Securities Exchange Act of 1934, Making Findings, and Imposing Remedial Sanctions and a Cease-
and-Desist Order ("Order"), on the Respondent and his legal agent.
The attached Order has been sent to the following parties and other persons entitled to
notice:
Honorable Brenda P. Murray
Chief Administrative Law Judge
Securities and Exchange Commission
100 F Street, N.E.
Washington, DC 20549-2557
Teresa J. Verges, Esq.
Miami Regional Office
Securities and Exchange Commission
801 Brickell Avenue, Suite 1800
Miami, FL 33131
Frederick O. Kraus
c/o Burton W. Wiand, Esq.
Wiand Guerra King
3000 Bayport Drive
Tampa, FL 33607
Burton W. Wiand, Esq.
Wiand Guerra King
3000 Bayport Drive
Tampa, FL 33607
8
UNITED STATES OF AMERICA
Before the
SECURITIES AND EXCHANGE COMMISSION
SECURTIES EXCHANGE ACT OF 1934
Release No. 64221 / April 7, 2011
ADMINISTRATIVE PROCEEDING
File No. 3-14326
______________________________
: ORDER INSTITUTING ADMINISTRATIVE
In the Matter of : AND CEASE-AND-DESIST PROCEEDINGS,
: PURSUANT TO SECTIONS 15(b) AND 21C
: OF THE SECURITIES EXCHANGE
Frederick O. Kraus, : ACT OF 1934, MAKING FINDINGS, AND
: IMPOSING REMEDIAL SANCTIONS AND
Respondent. : A CEASE-AND-DESIST ORDER
______________________________:
I.
The Securities and Exchange Commission (“Commission”) deems it appropriate and in
the public interest that public administrative and cease-and-desist proceedings be, and hereby
are, instituted pursuant to Sections 15(b) and 21C of the Securities Exchange Act of 1934
(“Exchange Act”) against Frederick O. Kraus (“Kraus” or “Respondent”).
II.
In anticipation of the institution of these proceedings, Respondent has submitted an Offer
of Settlement (the “Offer”) which the Commission has determined to accept. Solely for the
purpose of these proceedings and any other proceedings brought by or on behalf of the
Commission, or to which the Commission is a party, and without admitting or denying the
findings herein, except as to the Commission’s jurisdiction over him and the subject matter of
these proceedings, which are admitted, Respondent consents to the entry of this Order Instituting
Administrative and Cease-and-Desist Proceedings Pursuant to Sections 15(b) and 21C of the
Securities Exchange Act of 1934, Making Findings, and Imposing Remedial Sanctions and a
Cease-and-Desist (“Order”), as set forth below.
III.
On the basis of this Order and Respondent’s Offer, the Commission finds that1:
Summary
These proceedings arise out of violations by GunnAllen Financial, Inc. (“GunnAllen”),
formerly a Tampa, Florida-based broker-dealer, of Regulation S-P which governs the privacy
and protection of consumer financial information. Between March and June 2010, as it was
winding down its business operations and planned to file for bankruptcy, GunnAllen’s president,
Kraus, authorized the transfer of approximately 16,000 direct application accounts to
GunnAllen’s National Sales Manager (the “Sales Manager”), and any broker-dealer with whom
the Sales Manager affiliated. Direct application accounts are those accounts held by the product
issuer, typically a mutual fund or insurance company.
On or before April 23, 2010, when the Sales Manager accepted employment with a new
broker-dealer and resigned from GunnAllen, he downloaded nonpublic customer information for
the 16,000 accounts on a portable thumb drive. Two weeks after joining the new broker-dealer,
the Sales Manager mailed a letter (its content was previously reviewed and approved by Kraus),
on GunnAllen letterhead notifying the account holders that GunnAllen could no longer service
the accounts, that he and his business partner were servicing the accounts, and advising them of
their right to “opt out” of the transfer. This after the fact notice failed to provide customers with
a reasonable opportunity to opt out of the transfer because, among other things, it did not provide
procedures on how to exercise that right, contact information or even the identity of the new
broker-dealer. Thereafter, the Sales Manager supplied the broker-dealer receiving the accounts
with nonpublic personal information for the 16,000 accounts, including the product custodian,
the account holder’s name and address, and the account number and value for each account.
GunnAllen’s transfer of this nonpublic information without providing its customers
reasonable notice to opt out violated Rule 10(a)(1) of Regulation S-P (17 C.F.R. §248.10(a)(1)),
which prohibits broker-dealers from disclosing nonpublic personal information they collect from
customers to nonaffiliated third parties unless they notify their customers of their right to opt out
of the disclosure in accordance with Rule 7(a) of Regulation S-P (17 C.F.R. §248.7(a)), and they
provide their customers with a reasonable opportunity to opt out of the disclosure. The customer
information was also transferred to the Sales Manager, and thereafter, the receiving broker, in a
manner that placed the information at substantial risk of unauthorized access and use in
contravention of GunnAllen’s obligation to ensure the security and confidentiality of the
information as required by Rule 30(a) of Regulation S-P (the “Safeguard Rule”) (17 C.F.R.
§248.30(a)). As a result, Kraus aided and abetted and caused GunnAllen’s violations of Rules
7(a), 10(a) and 30(a) of Regulation S-P.
Respondent
The findings herein are made pursuant to Respondent’s Offer of Settlement and are not binding on any other
persons or entities in this or any other proceeding.
2
1
1. Kraus, age 56, resides in St. Petersburg, Florida. From September 2009 to
September 2010, Kraus served as President of GunnAllen. Kraus also served as GunnAllen’s
Chief Financial Officer from October 2008 to September 2010, and the firm’s Director of
Supervision from January 2005 to August 2009.
GunnAllen Financial, Inc.
2. GunnAllen had a principal place of business in Tampa, Florida and was
registered with the Commission as a broker-dealer from March 1986 to April 2010. The firm
operated mostly under an independent contractor model and maintained franchise offices
nationwide. In March 2010, the Financial Industry Regulatory Authority (FINRA) determined
that GunnAllen did not have the requisite net capital to conduct business as a broker-dealer and
restricted its operations to liquidating securities transactions. Unable to raise the additional
capital it needed to continue to conduct business, in April 2010 GunnAllen discontinued its
operations, filed for bankruptcy, and submitted a Broker-Dealer Withdrawal, or “BDW”, Form
with the Commission withdrawing its registration. The withdrawal became effective on June 11,
2010.
The Account Transfers
3. As it was winding down its business operations in March and April 2010,
GunnAllen and its registered representatives transferred the firm’s customer accounts to other
broker-dealers. In addition to servicing the brokerage accounts held by its clearing firm,
GunnAllen serviced and was the broker of record on tens of thousands of direct application
accounts held by various mutual fund and variable annuity and insurance companies. As broker
of record on the direct application accounts, GunnAllen was entitled to the commissions, trailers
and other fees generated by the accounts.
4. On March 28, 2010, GunnAllen sent a letter, drafted by the Sales Manager but
reviewed and approved by Kraus, to all of the firm’s direct application account customers
notifying them that it expected to cease operations on March 31, 2010 (the “First Notice”). The
First Notice instructed customers that they had three options for arranging ongoing service of
their accounts: (i) they could contact their GunnAllen registered representative to make
arrangements to transfer their account to the new firm with which he or she associated, (ii) they
could contact a brokerage firm of their own choice and request their account be transferred to
that firm, or (iii) they could contact the mutual fund or variable annuity or insurance company
holding their investment directly to make arrangements for service.
5. However, on March 30, 2010, just two days after GunnAllen sent the First Notice,
Kraus authorized the transfer of approximately 16,000 direct application accounts serviced by
GunnAllen to the Sales Manager. Kraus executed “Block Broker-Dealer Change Authorization
for Directly Held Accounts” forms (the “Block Transfer Forms”) covering those accounts and
gave the signed Block Transfer Forms to the Sales Manager and another GunnAllen
representative with whom the Sales Manager planned to form a business partnership when
GunnAllen ceased doing business. By signing the Block Transfer Forms and turning them over
to the Sales Manager and his partner, Kraus authorized the transfer of the 16,000 accounts to any
3
broker-dealer that the Sales Manager and his partner chose to associate with after they left
GunnAllen.
6. In April 2010, while assisting Kraus in the wind down of GunnAllen’s business
operations, the Sales Manager and his partner sought employment with other brokerage firms by
offering, among other things, to transfer to them the direct application accounts for which they
held the Block Transfer Forms. On April 23, 2010, they were hired by another broker-dealer
registered with the Commission (the “Receiving Broker”). The Sales Manager and his partner
agreed to share 10% of the commissions, trailers and other fees generated by the accounts with
the Receiving Broker and to solicit the account holders to purchase additional products from the
Receiving Broker. On that same day, the Sales Manager resigned from GunnAllen.
7. On April 23, 2010, or shortly before then, the Sales Manager downloaded a
spreadsheet from a GunnAllen computer server or drive to a personal thumb drive and physically
removed it from the firm. The spreadsheet contained the custodian, account holder’s name and
address, account number and value of the approximately 16,000 direct application accounts
covered by the Block Transfer Forms authorized by Kraus. The spreadsheet indicated that the
direct application accounts included therein, in the aggregate, had a stated but not confirmed
estimated total value of $850 million as of March 23, 2010.
8. Two weeks after associating with the Receiving Broker, on May 14, 2010, the
Sales Manager sent the GunnAllen customers holding the direct application accounts a letter
notifying them that their accounts would be transferred to the brokerage firm he was newly
associated with unless they objected to the transfer within fifteen days of the date of the letter
(the “Second Notice”). Although the Sales Manager drafted and personally paid for the cost of
copying and mailing the letter, its content was reviewed and approved previously by Kraus, and
it was sent on GunnAllen letterhead. The Sales Manager engaged a third party vendor to copy
and mail the Second Notice on his behalf and supplied it with the customer names and addresses
he took from GunnAllen on his thumb drive.
9. After mailing the Second Notice, the Sales Manager contacted GunnAllen to see
if it had received notices from any customers seeking to opt out of the account transfer, but did
not take any other steps to verify customer objections to the transfer and, thereafter, e-mailed the
Receiving Broker the customer account information that he had taken from GunnAllen on his
thumb drive. His partner also supplied the Receiving Broker with the Block Transfer Forms
signed by Kraus.
10. Beginning on June 3, 2010, and continuing through at least June 7, 2010, the
Receiving Broker counter-signed the Block Transfer Forms accepting the direct application
accounts from GunnAllen. It also delivered the fully executed forms to the appropriate mutual
fund and variable annuity and insurance companies along with a letter instructing them to change
the broker of record on the direct application accounts from GunnAllen to the Receiving Broker.
4
Violations of the Privacy Rules
11. Rule 10(a) of Regulation S-P prohibits brokers and dealers, either directly or
through an affiliate, from disclosing nonpublic personal information about their customers to
nonaffiliated third parties unless they have provided their customers with a privacy notice
describing the nonpublic personal information they disclose, and notify their customers of their
right to opt out of any disclosure and afford them a reasonable opportunity to opt out of the
disclosure before it is made.
12. Rule 7(a) of Regulation S-P requires brokers and dealers to provide their
customers with opt out notices that are clear and conspicuous and that accurately explain
customers’ opt out rights. The notice must explicitly state that the broker or dealer discloses, or
reserves the right to disclose, nonpublic personal information about its customers and that they
have the right to opt out of any disclosure. Additionally, the notice must provide a reasonable
means by which customers can exercise their right to opt out.
13. GunnAllen violated Rules 7(a) and 10(a) of Regulation S-P by failing to provide
the direct application account customers whose accounts were transferred to the Receiving
Broker with proper notice and a reasonable opportunity to opt out of the transfer before
supplying their personal nonpublic information to the Sales Manager and the Receiving Broker.
Also, GunnAllen’s disclosure of the information was not covered by any exception from
Regulation S-P’s notice and opt out requirements, including an exception in Rule 14 of
Regulation S-P for disclosures that are required, or are a usual, appropriate, or acceptable
method, in connection with the transfer of accounts, because GunnAllen failed to obtain the
customers’ affirmative consent to transfer the direct applications accounts. The First and Second
Notices failed to inform account holders that GunnAllen would physically transfer or, in the case
of the Second Notice, had physically transferred, their account information. The Second Notice
also failed to provide account holders with a reasonable means to exercise their right to opt out
of the transfer, or sufficient time within which to do so. Further, the direct application account
customers were not provided with a paper or electronic form to object to the transfer although
Rule 7(a)(2)(iii) of Regulation S-P expressly states it is unreasonable “if the only means of
opting out is for the consumer to write his or her own letter to exercise the opt out right.”
Finally, the Second Notice provided only fifteen days to opt out of the transfer although the
circumstances did not warrant such a short response period.
14. As a result of the conduct described above, Kraus willfully aided and abetted and
caused GunnAllen’s violations of Rules 7(a) and 10(a) of Regulation S-P under the Exchange
Act.
Violations of the Safeguard Rule
15. Rule 30(a) of Regulation S-P, or the Safeguard Rule, requires every broker and
dealer to maintain policies and procedures that address administrative, technical, and physical
safeguards for the protection of customer records and information. The policies and procedures
must be reasonably designed to (1) insure the security and confidentiality of customer records
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and information; (2) protect against any anticipated threats or hazards to the security or integrity
of customer records and information; and (3) protect against unauthorized access to or use of
customer records or information that could result in substantial harm or inconvenience to any
customer.
16. GunnAllen violated Rule 30(a) of Regulation S-P because it knew that there was a
reasonably foreseeable risk that its departing registered representatives would disclose customer
nonpublic personal information to successor brokerage firms but nonetheless failed to adopt, and
did not have in place while winding down its operations, any written policies or procedures
addressing the transfer and protection of such information.
17. As president of GunnAllen, Kraus was familiar with Regulation S-P and
GunnAllen’s responsibilities under the rule for maintaining the confidentiality and physical
security of the information that the firm collected from its customers. Nonetheless, he
knowingly placed customer information at substantial risk of unauthorized access and misuse
when he executed the Block Transfer Forms and authorized the Sales Manager to download
customer information for approximately 16,000 GunnAllen direct application accounts to a
personal thumb drive that he physically took from the firm.
18. As a result of the conduct described above, Kraus willfully aided and abetted and
caused GunnAllen’s violations of Rule 30(a) of Regulation S-P.
IV.
In view of the foregoing, the Commission deems it appropriate and in the public interest
to impose the sanctions agreed to in Respondent’s Offer.
Accordingly, pursuant to Sections 15(b) and 21C of the Exchange Act, it is hereby
ORDERED that:
A. Respondent Kraus cease and desist from committing or causing any violations and
any future violations of Rules 7(a), 10(a) and 30(a) of Regulation S-P under the Exchange Act.
B. R
espondent Kraus is censured.
C. Respondent Kraus shall pay a civil money penalty of $20,000 to the United States
Treasury. Payment shall be made in the following installments: $5,000 within 10 days of the
entry of this Order; $5,000 within 90 days of the entry of this Order; $5,000 within 180 days of
the entry of this Order; and $5,000 within 270 days of the entry of this Order. If any payment is
not made by the date the payment is required by this Order, the entire outstanding balance of the
civil penalty, plus any interest accrued pursuant to 31 U.S.C. 3717, shall be due and payable
immediately, without further application. Payments shall be: (A) made by wire transfer, United
States postal money order, certified check, bank cashier’s check, or bank money order; (B)
payable to the Securities and Exchange Commission; (C) hand-delivered or mailed to the Office
of Financial Management, Securities and Exchange Commission, Operations Center, 6432
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General Green Way, Alexandria, VA 22312-0003; and (D) submitted under cover letter that
identifies Respondent’s name as a Respondent in these proceedings, the file number of these
proceedings, a copy of which cover letter and wire transfer, money order or check shall be sent
to Teresa J. Verges, Assistant Regional Director, Miami Regional Office, Securities and
Exchange Commission, 801 Brickell Avenue, Suite 1800, Miami, FL 33131.
By the Commission.
Elizabeth M. Murphy
Secretary
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Service List
Rule 141 of the Commission's Rules of Practice provides that the Secretary, or another
duly authorized officer of the Commission, shall serve a copy of the Order Instituting
Administrative and Cease-and-Desist Proceedings, Pursuant to Sections 15(b) and 21C of the
Securities Exchange Act of 1934, Making Findings, and Imposing Remedial Sanctions and a Cease-
and-Desist Order ("Order"), on the Respondent and his legal agent.
The attached Order has been sent to the following parties and other persons entitled to
notice:
Honorable Brenda P. Murray
Chief Administrative Law Judge
Securities and Exchange Commission
100 F Street, N.E.
Washington, DC 20549-2557
Teresa J. Verges, Esq.
Miami Regional Office
Securities and Exchange Commission
801 Brickell Avenue, Suite 1800
Miami, FL 33131
Frederick O. Kraus
c/o Burton W. Wiand, Esq.
Wiand Guerra King
3000 Bayport Drive
Tampa, FL 33607
Burton W. Wiand, Esq.
Wiand Guerra King
3000 Bayport Drive
Tampa, FL 33607
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